Privacy Policy

Privacy Policy:

Your Personal Data

During your use of our app and the services that it offers, we will need to collect and store your personal data. This may include some or all the following:

  1. Name
  2. Phone number(s)
  3. Delivery address and/or residence address (if different)
  4. GPS location
  5. Order history and preferred types of food
  6. Bank and/or credit card details
  7. Feedback and reviews

Accuracy and Accessing Your Data

Any personal information you give us must be true and accurate, and this is your responsibility. You will always have the choice of updating, amending, or deleting your personal information. You can opt to subscribe to or unsubscribe from our newsletter email list based on your preferences. Upon your request or following a fair amount of inactivity, we reserve the right to erase or destroy your personal information from our system.

Additional Data Collected

To understand our markets’ behavior and enhance the overall user experience, we may also need to collect the following data from you:

  1. Phone model
  2. Operating software and version
  3. Duration of app use, time usually accessed.
  4. App sections most visited, features most used.

Why We Collect and Store Your Personal Data

By providing us with your personal data, you are allowing us to:

  • Process your food delivery orders through third party service providers. Specifically, these are our partner restaurants listed in the app that you have personally selected to place your order for food delivery.
  • Communicate with you through the phone number, social media account, email address, or residential address that you have provided. We may contact you in order to:
    • Respond to a specific concern or inquiry that you have brought to our attention.
    • Clarify an information related to your food order or delivery address.
    • Share the latest news and updates from MyFood including promotions and discounts.
    • Inform you of changes within the app, its features, terms and conditions, and privacy policy.
    • Invite you to answer a survey to further improve our service or participate in other marketing activities.
  • Maintain your records in our database for future processing of food delivery orders. This will also help us make new food or restaurant suggestions based on the food that you like or your location.

Where We Will Share Your Data

At MyFood, we commit to keeping your personal data strictly confidential. We will only share or disclose your data to our partner restaurants and food chains listed in the MyFood app where you choose to order from. All our partner restaurants are as equally committed in respecting your privacy. Upon signing up to partner with our service, they agree to use your personal data only for the purposes stated in this privacy policy. However, MyFood will not take responsibility for any actions committed by our partner restaurants, its staff, representatives, and affiliates. Please note also that we are legally bound to disclose your personal data in the unlikely event that representatives from government agencies, industry regulators and/or statutory authorities lawfully require us to. Rest assured; your data will never be sold to anyone. And it will not be shared, transferred, or disclosed to third parties beyond those mentioned in here.

Deletion of Personal Data

You can communicate with us using E-mail: [email protected] or directly on MyFood website to request your data to be deleted. The deletion of data will include all your private information that you provided in addition to all your interactions you did with MyFood Application.

Other Languages

This privacy policy is primarily issued in English. In case of any translation inconsistencies, the English version shall prevail.

Other Links

MyFood is not responsible for the privacy policy of other websites and apps that we are linked to and who are linked to us. We recommend that you review their individual privacy policies accordingly.

Updating the Policy

MyFood reserves the right to modify or update this privacy policy without prior notice.

Contacting Us

For any questions, concerns, or clarifications about this policy, please use the contact form in our website or send us an email at [email protected].